SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of stylessa.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of stylessa.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Saved me time and money by avoiding professional groomers
I was always confused about which tools to use, but the comprehensive checklist in this bundle cleared all my doubts. Now grooming is fun and easy!
The toolkit's comprehensive checklist ensured I had all necessary tools
No more hassle or costly professional groomers thanks to this toolkit. My kitty's coat has never looked better!
Breed-specific advice has been invaluable in taking care of our diverse feline family members 😻
This toolkit has made grooming so simple and enjoyable!
Who knew that DIY cat grooming could be so simple? This toolkit has transformed our routine completely - saving time, money and reducing hassle compared to professional groomers. The convenient instant downloads make everything accessible in seconds!
I'm now able to pamper my cat like never before! 🐱💕🐱💕
good
Saved me lots of time and money on professional groomers.
worthwhile
No more guessing which tools to use, thanks to the checklist 😺😺😺😺😺
I’m a bit torn about this kit. The grooming guide is great for new cat owners, but I thought it would go into more depth for experienced groomers like myself. Some of the tips felt too basic, and I didn’t find a lot of advanced techniques. Also, the checklist didn’t include all the tools I personally use. It’s a fine starting point, but I was expecting more comprehensive information
fine
This bundle has everything you need to groom your cat at home! No more guessing which tools are essential or how to use them properly - it's all there. And the best part? You get to bond more with your fur baby while saving some bucks from professional groomers.
This bundle is a lifesaver for first-time groomers like me, it makes grooming simple and stress-free.
Love this toolkit! It's helped me groom my cat with ease, the breed-specific tips are super helpful
Beginner-friendly eBook makes grooming easy-peasy.
Used to spend loads on professional groomers but not anymore! This kit makes home grooming so simple that even a first-timer like me could do it effortlessly.
The checklist is a lifesaver. I have all the essential tools now!
Beginners will love it. The eBook makes understanding grooming super easy
Very helpful, though I need more breed specifics
The checklist of essential tools was really helpful - now I know exactly what I need for proper grooming.